1. Refund Policy

We understand that sometimes plans change. We aim to keep our refund process simple and convenient for you.

1.1 Eligibility for Refunds

Refunds are processed according to the terms and conditions of the service provider, such as airlines, hotels, and tour operators. Some tickets or bookings may be non-refundable or may include a cancellation fee. We will always inform you of the applicable conditions before you confirm your booking.

1.2 How to Request a Refund

You can request a refund through our email support or customer support team, which is available round the clock. Please keep your booking ID ready and include a short note explaining the reason for cancellation.

1.3 Processing Time

Refunds are generally processed within 7–14 business days. Depending on your bank or payment provider, it may take a few additional days for the amount to appear in your account. If the refund is not reflected within the expected time, you can contact us for an update.

1.4 Partial Refunds

If only a part of your booking is refundable, we will inform you in advance about the refundable amount and any charges that may apply. Our team is available to assist you with any questions related to partial refunds and charges.